Frequently Asked Questions

Have a question not listed below? Get in touch.

What is Upstart Host?

Upstart Host is a web hosting company that offers affordable web hosting for individuals, small businesses & large corporations.

Am I locked into any contracts?

Absolutely not. All of our packages are charged on a month-by-month basis, and there are no cancellation or other hidden fees.

What type of support do you offer?

All of our customers receive technical support for any hosting related issues. We are always happy to help and provide advice, and customers can log a support request at any time in their dashboard.

How secure is your web hosting?

Customer accounts include free LetsEncrypt SSL certificates to ensure site-wide security. Additionally, all our managed VPS clients are offered VPS DDoS protection at no extra cost.

What kind of VPS do you offer?

All of our VPS feature SSD storage for blazing fast performance, and VPS specs and global region can be customised to suit your needs. VPS plans include Upstart management, get in touch to discuss how we can help meet your requirements.

Do you offer a money back guarantee?

Upstart Host offers every client a no strings attached 7 day money-back guarantee.

Which currency are plans priced with?

All of our hosting plans are priced in US Dollars (USD).

How long does it take for my account to be setup?

Instantly! Once we have received your payment our system will automatically create an account and send you an introductory welcome email.

Do your hosting packages support WordPress?

Yes! All of our packages support WordPress & we also offer one-click installation via your control panel.

What is an SSL Certificate?

SSL Certificates are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. Typically, SSL is used to secure credit card transactions, data transfer and logins.

I still have a question, can you help?

Of course! Head on over to our contact page and one of our friendly staff members will be happy to assist.

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